Last updated: 15th May 2026
This Privacy Policy describes how Aqua-Tek Roofing LLC (“Aqua-Tek,” “we,” “us,” or “our”) collects, uses, and protects information when you visit aquatek-roofing.com or contact us about a roofing project.
We respect your privacy. The information you share with us is used only to respond to your inquiries, provide estimates, perform roofing services, and operate our business.
About us
Aqua-Tek Roofing LLC
278 Switzgabel Drive
Brodheadsville, PA 18322
Phone: (570) 236-1934
Email: [email protected]
Pennsylvania License: PA-200048
Information we collect
When you contact us by phone, email, or our online contact form
— Your name and contact details (phone, email, postal address)
— Property address where roofing work is needed
— Description of your roofing project or problem
— Photos or documents you choose to share
When you visit our website
Standard technical information collected automatically:
— IP address (used for security and basic analytics)
— Browser type and version
— Pages visited and time spent
— Referring website
— Approximate geographic location (city/state level)
This information is collected through cookies — see the Cookies section below.
When you become a customer
Additional information collected during the project:
— Project specifications, measurements, and photographs
— Contract documents and signed agreements
— Payment information (processed by our payment provider; we do not store credit card numbers)
— Communications related to your project
How we use your information
— To respond to your inquiries and provide estimates
— To schedule and perform roofing work
— To send project updates, schedule confirmations, and follow-up communications
— To process payments and maintain financial records
— To comply with legal obligations (tax records, contractor licensing requirements, insurance documentation)
— To respond to warranty claims and provide post-installation service
— To improve our website and services
We do not sell your personal information. We do not share it with third parties for marketing purposes.
When we share your information
We share your information only in limited circumstances:
— With our employees and crew, as needed to perform your project
— With subcontractors (when used for specialized work like crane operation), under confidentiality obligations
— With suppliers, when sharing project specifications is needed to order materials for your job
— With our insurance carrier, in the event of an incident or claim
— With courts, government agencies, or authorities when required by law
— With our accountants and tax professionals, for normal business operations
We never share your information with advertisers, data brokers, or third parties for marketing.
How long we keep your information
— Inquiry data (where no project followed): typically 12 to 24 months
— Customer project records: minimum 7 years for tax and warranty purposes
— Warranty records: for the duration of the applicable warranty period plus 2 years
— Financial records: as required by federal and Pennsylvania tax law (typically 7 years)
— Website analytics: typically 14 to 26 months
Your rights
You have the right to:
— Request a copy of the information we hold about you
— Request corrections to inaccurate information
— Request deletion of your information (subject to our legal record-keeping obligations)
— Opt out of any marketing communications
— File a complaint with the Pennsylvania Attorney General’s Bureau of Consumer Protection if you believe your rights have been violated
To exercise any of these rights, contact us at [email protected] or (570) 236-1934.
California, Colorado, Connecticut, Virginia, and other state residents
If you are a resident of a state with consumer privacy laws (such as the California Consumer Privacy Act, Colorado Privacy Act, Connecticut Data Privacy Act, or Virginia Consumer Data Protection Act), you may have additional rights regarding your personal information. To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies — small text files placed on your device — to help the website function and to understand how visitors use it.
We use:
— Strictly necessary cookies: required for website functionality (cannot be disabled)
— Analytics cookies: to understand site usage (used only with your consent)
— Functional cookies: to remember your preferences (used only with your consent)
We do not use advertising cookies or third-party tracking cookies for behavioral profiling.
You can manage cookie preferences through the cookie banner on your first visit, or through your browser settings.
Security
We protect your personal information through reasonable physical, electronic, and procedural safeguards, including:
— Encrypted website connections (SSL/TLS)
— Secure storage of paper records in our office
— Access controls limiting employee access to project information
— Regular updates to our IT security
— Confidentiality obligations for all employees
In the event of a data breach affecting your information, we will notify affected individuals and report to authorities as required by Pennsylvania law and applicable federal regulations.
Children’s privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.
Third-party links
Our website may link to third-party websites (manufacturer pages, supplier resources, our social media). We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing personal information.
Changes to this policy
We may update this policy from time to time. The current version is always available at aquatek-roofing.com/privacy-policy. The “Last updated” date indicates when the most recent revision was made.
Contact us
For questions about this privacy policy:
Aqua-Tek Roofing LLC
278 Switzgabel Drive
Brodheadsville, PA 18322
Phone: (570) 236-1934
Email: [email protected]